FAQ's

 

What types of products does Sahra Bazaar offer?

Sahra Bazaar specializes in a diverse range of innovative products, including high-tech gadgets such as the 1080P HD Mini Wifi Camera for home monitoring and essential kitchen tools like the 12 Pcs Cooking Utensils Set. Our focus is on providing high-quality, user-friendly items that enhance everyday living.

How can I contact Sahra Bazaar for inquiries?

You can reach us via phone at +92 324 9003300 or through email at edithclara656@gmail.com. We are also located in the United Arab Emirates.

What is the return policy for products purchased from Sahra Bazaar?

We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. A receipt or proof of purchase is also required.

How do I initiate a return?

To start a return, please contact us at edithclara656@gmail.com. Once your return is accepted, we will provide you with a return shipping label and instructions on how to send your package.

Are there any items that cannot be returned?

Yes, certain items cannot be returned, including perishable goods, custom products, personal care items, hazardous materials, and sale items. If you have questions about a specific item, please contact us for clarification.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Can I exchange an item?

The most efficient way to exchange an item is to return the original item and, once the return is accepted, make a separate purchase for the new item.

What should I do if my item arrives damaged or defective?

Please inspect your order upon reception. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and provide a resolution.

Is there a cooling-off period for returns in the European Union?

Yes, if your merchandise is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, provided the item is in the same condition as received, unworn or unused, with tags, and in its original packaging.