FAQ's

 

What types of products do you offer?

Our store offers a diverse range of innovative products designed to enhance everyday life. This includes high-definition mini cameras for home security and versatile silicone kitchen utensils that facilitate efficient cooking.

How can I ensure the quality of your products?

We prioritize quality in our product selection. Each item is carefully designed and tested to meet high standards of performance and durability, ensuring that they are user-friendly and effective for modern living.

What is your return policy?

We have a 30-day return policy. Customers can request a return within 30 days of receiving their item, provided it is in the same condition as received, unworn or unused, with tags, and in its original packaging. Proof of purchase is also required.

How do I initiate a return?

To initiate a return, please contact us via email at aqeelurr742@gmail.com. We will provide you with a return shipping label and instructions on how to send your package back to us.

Are there any items that cannot be returned?

Yes, certain items cannot be returned, including perishable goods, custom products, personal care goods, hazardous materials, and sale items. If you have questions about a specific item, please reach out to us for clarification.

What should I do if my item is defective or damaged?

If you receive a defective or damaged item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Do you offer exchanges?

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and, once the return is accepted, make a separate purchase for the new item.

What if I am located in the European Union?

If your merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. The item must be in the same condition as received, unworn or unused, with tags, and in its original packaging.